ChatBots, once the product of inventive sci-fi writers (such as Arthur C. Clarke’s HAL, the “sentient” computer), may be one of the most useful customer service inventions for business of modern times. While computers, software and the myriad of apps that have been produced (is there an app for that?) have greatly improved many areas […]
Robotics and Artificial Intelligence – will the scientists of tomorrow still be human? Robotics and artificial intelligence are my passions. In fact, I am so passionate about this advancing and … Continue reading Will the scientists of tomorrow still be human?
ChatBots, once the product of inventive sci-fi writers (such as Arthur C. Clarke’s HAL, the “sentient” computer), may be one of the most useful customer service inventions for business of … Continue reading ChatBots – How Artificial Intelligence is Creating a Better User Experience?
During my career, I’ve had to work on the challenge of modernizing several software products. As explained in my article, “Balancing Technical Debt,” we should develop a plan for moving … Continue reading Software Modernization – modernize or move out of the way!
